Recovery process
Four clear steps. Predictable at every stage.
Recovery cases are rarely tidy. Our process brings order — so you always know what is happening, what is next, and what a realistic outcome looks like.
01
Apply online
Submit the initial case form. Share what happened, when, and any evidence you already have — screenshots, transaction IDs, communication logs.
Includes
- Confidential intake within 15 minutes
- Auto-generated case reference number
- No obligation to proceed
02
Collect evidence
A dedicated analyst helps you organise transaction records, conversations, IDs, and platform details into a structured recovery file.
Includes
- Wallet trail mapping
- Exchange KYC requests
- Communication timeline reconstruction
03
Pursue recovery
We escalate through tracing, formal documentation to exchanges/banks, and where appropriate, legal counsel across jurisdictions.
Includes
- Exchange escalation letters
- Cross-border legal liaison
- Blockchain forensics report
04
Get paid
Recovered funds are returned through the agreed case process. Performance-based fees only apply on successful recovery.
Includes
- Escrow-backed transfers
- Documented settlement
- Post-recovery advisory